Help centre
Frequently asked questions
How downloads, VIP access and MT5 license activation work on this platform.
How do I get an account?
Public self-registration is closed. Accounts are created individually by the administrator after a VIP request. Contact the administrator using the configured Telegram link, or use the contact form if Telegram is not yet configured.
Can I download EAs without logging in?
Yes. Products classified as Free and published in the catalog can be downloaded by any visitor without an account. The download route still checks publication and the Free classification on the server.
What does VIP membership include?
An active VIP membership authorizes downloads of every published VIP EA product, plus every published Free product. VIP access is approved manually; this website does not run an automated checkout or process payments.
How is a VIP membership granted?
Only an administrator can grant VIP. The administrator creates or approves one individual account, sets an expiry date or lifetime access, and provides the login credentials through the approved contact channel. No user can grant themselves VIP or administrator rights.
What happens when VIP membership expires or is revoked?
VIP-only downloads stop immediately on the next request. Published Free products remain downloadable by everyone. An expired or revoked member can contact the administrator to request renewal.
How does MT5 license activation work?
Downloading a file and authorizing trading are separate. Attach the EA in MetaTrader 5 and it submits an activation request containing the product, MT5 account, broker server and EA version. The request stays pending until an administrator approves it.
When may the EA open trades?
The EA checks the license server and may open new positions only when the server confirms an active license for that exact product and MT5 account. Pending, rejected, suspended, revoked and deactivated licenses are refused.
Can I use an EA immediately after downloading it?
No. The download only provides the file. Trading activation requires administrator approval, and the EA must still verify an active license for your MT5 account.
What are the broker registration pages?
The broker page lists the referral links configured by the administrator. Opening an account through a referral link does not by itself grant Under-IB status; eligibility is verified manually. See the broker registration page for the current list.
How do I recover my password?
Password recovery is handled manually by the administrator because this deployment does not send automated reset emails. Contact the administrator and provide enough information to verify account ownership. Never send your password to anyone.
Does GoldVault EA guarantee profits?
No. Expert Advisors are software tools, not investment guarantees. Trading leveraged products carries substantial risk, and past performance does not indicate future results. Read the risk disclaimer.
Where are the legal documents?
Read the terms and conditions, privacy policy, risk disclaimer and contact page.